FAQ

Thai Language FAQ

I am usually available on Monday, Wednesday, Friday and Saturday during the following time slots:

  • 10:00 AM (10:00) – 7:00 PM (19:00) Berlin, Germany – Central European Time (CET)
  • 04:00 PM (16:00) – 01:00 AM (01:00) Bangkok, Thailand – Indochina Time (GMT+7)

*No lessons on Tuesday, Thursday and Sunday.

📌 Important Schedule Update: Temporary Time Zone Change 🗓️
I will temporarily travel to Thailand 🇹🇭 until 15 March 2024. Here are the changes:

  • New Time Zone: until 15 March 2024, my availability will be in the Thailand Time zone 🇹🇭.
    During this period, lessons will be possible on Monday, Wednesday, and Friday only, from 9:00 AM to 7:00 PM Thailand Time. No lessons on weekends. You can check your local time here: www.timebie.com/

Note:

  • Please check if my availability suits you before purchasing any new packages.
  • If you don’t see the available slots on the date and time you wish, it means those slots are already booked by other students.
  • For current students/paid students, you will receive an exclusive calendar link to book your lessons after payment successfully.

The payment can be made via these methods;

  • PayPal payment
  • Credit Cards and Debit Cards through PayPal payment. You can also pay without a PayPal account by using guest payments.
  • Direct Bank Transfer (SWIFT) / Wise to a Thai bank account (Kasikornbank)

Note: The full payment must be paid when purchasing any packages and products.

Online private lesson:

Intensive Course

  • Read Thai in 2 weeks is for absolute beginners who want to get started with reading & writing Thai, as well as intermediate learners who cannot read Thai yet.
  • Basic Thai conversaton for travelers is for absolute beginners who want to get started with basic Thai conversation: speaking & listening Thai for traveling

Personalized Course

All my one-on-one private lessons are tailored to match your individual goals and interests. My methods work for all level learners from beginner (A1) to advanced (C1). 

  • 1 lesson and 5 lessons are more suitable for intermediate to advanced learners who want to fill in the gap and enhance your Thai skills in a specific topic or to try if the teaching style and method suit you.
  • If you are a beginner learner, I strongly recommend taking at least 10 lessons because learning Thai language needs determination and consistency for better results. I recommend taking class at least 1-2 lessons per week for consistency.
  • For students who want to learn Thai regularly and have a faster progress, I recommend 20 lessons to 30 lessons and taking class at least 2-3 lessons per week for consistency.

For paid students, you will receive an exclusive calendar link after payment successfully. You can book your lesson instantly via the link or book it later anytime.

thai-lesson-booking-calendar

Note:

  • The calendar will automatically switch to your time zone based on your setting, you can also manually choose the time zones as well.
  • If you don’t see the available slots on the date and time you wish, it means those slots are already booked by other students.
  • I highly recommend to always book your lessons in advance 1-2 weeks to secure the date and time you want. 

Booking and Cancellation Policy:

  • Booking, cancellation and rescheduling a lesson must be made at least 24 hours before the lesson begins. Please cancel or reschedule in ‘your booking email‘.
  • Cancellation/rescheduling less than 24 hours must be in ‘written notice‘ via email or WhatsApp only, your lesson will be deducted from your package. No compensation or rescheduling will be provided.
  • If a student is less than 10 minutes late, there is no problem. The time will simply be deducted from the full lesson time and the lesson will end on time to avoid scheduling conflicts. However, please notify the teacher as soon as you can if you are going to be late.
  • If a student is more than 10 minutes late or no show without priority notice, the lesson will be canceled. A no show lesson will be deducted from your package. No make-up lesson or rescheduling will be provided.
  • If a lesson is canceled by a teacher/reached an agreement to reschedule under any circumstances, a make-up lesson will be arranged.

Yes, you can.

Booking and Cancellation Policy:

  • Booking, cancellation and rescheduling a lesson must be made at least 24 hours before the lesson begins. Please cancel or reschedule in ‘your booking email‘.
  • Cancellation/rescheduling less than 24 hours must be in ‘written notice‘ via email or WhatsApp only, your lesson will be deducted from your package. No compensation or rescheduling will be provided.
  • If a lesson is canceled by a teacher/reached an agreement to reschedule under any circumstances, a make-up lesson will be arranged.

Yes, I provide Thai lessons for learners of all levels, from absolute beginners to advanced levels. I also offer various types of Thai lessons for anyone who wants to improve their communication skills in Thai: 🗣️ Speaking, 👂Listening, 📖 Reading, and ✍️ Writing.

  • Read Thai in 2 weeks (A1)
  • Basic Thai conversation for travelers (A1)
  • Thai for the absolute beginner to elementary levels (A1-A2)
  • Thai for intermediate to upper-intermediate levels (B1-B2)
  • Thai for advanced to proficiency levels (C1-C2)
  • Specialized courses for specific goals, such as advanced reading & writing, Thai for business, Thai slang, grammar, tones & pronunciation guide, and more.

No, I don’t teach kids and teenagers under 17 years old.

I only teach online, not in-person.
*Except corporate events or spacial workshops. Please contact: contact@jennesa.com

I communicate only in ‘Thai‘ and ‘English‘ in my Thai lessons.
However, I speak Thai (Native – Standard Thai), English (Advanced), German (Intermediate), Japanese (Basic).

I highly recommend learning Thai online with a desktop computer, laptop or tablet with at least a 2 MB download and 1 MB upload speed. If you have headphones that would be ideal.

The online lesson will take place via ZOOM, you can sign up for free. Another alternative platform is Skype. Please make sure to install the services and create an account before taking a lesson.

Please notify the teacher if you’ll be late. If a student is less than 10 minutes late, there is no problem. The time will simply be deducted from the full lesson time and the lesson will end on time to avoid scheduling conflicts. 

If a student is more than 10 minutes late or no-show without priority notice, the lesson will be canceled and deducted from your package. Make-up lessons or rescheduling will not be provided.

In case of technical issues not caused by the teacher, such as you have a bad internet connection or your electricity outage, the lesson will be deducted from your package, and no make-up lessons or rescheduling will be provided.

If the teacher’s internet connection disrupts the lesson for more than 10 minutes, you will have the option to retake the lesson at no extra charge.

Yes, you do have a guarantee. Your satisfaction comes first!

Money-Back Guarantee Policy

  • A refund is applicable within 24 hours after your first lesson only. You have the right to cancel your package and request to receive the rest of your money back by writing a request via email.
  • This money-back guarantee does not apply to a trial lesson and 1 lesson package.
  • Please note that lessons purchased cannot be transferred to another person under any circumstances. If you have not used all the lessons within the specified validity period of your package after purchase, the unused lessons will be forfeited and will not be refunded.